Director of Operations
My leadership philosophy is centered on enabling others to reach their ultimate potential. Real leaders lead by example, inspiring and guiding their team to take independent action, not just issuing orders. When an open and collaborative environment is established for individuals to innovate and grow toward their capacities, they become part of a group's success. In summary, my philosophical beliefs related to leadership would be to create opportunities for growth in a collaborative environment while developing a sense of community within the group and creating success.
The director of operations understands that the core of leadership principles was focused on the understanding of leadership being a team activity in context, and when acting as a team, it is about having fun with each other's strengths accompanied by clear individual and collective standards that inspire creativity, teamwork, commitment, and performance excellence. The work that we do results in something meaningful to people, and therefore, we owe it to ourselves to maintain the highest possible professional standards and apply high-order thinking when we make decisions. This belief was firmly rooted in their appreciation of how much what we do is consequential, creating a commitment to act effectively, with clarity and a long-range view.
The director, a passionate proponent of resourceful thinking and teamwork, recognizes that a collaborative effort is far more effective than an individual one. The director actively develops and fosters a team environment through trust and equality for all participants, allowing Arown Academy to lead through innovation in healthcare education.
Our core values are the basic beliefs that guide our decisions and actions. They are the fundamentals that define who we are as an organisation and what we believe in.
Arown Academy's core values underscore its entire operation and provide a firm foundation at all times.
The director believes strongly in honesty and integrity, most especially in leadership, as this means to never make false promises and to always hold up to their commitments so as to maintain trust, which is the leading role in any relationship.
Milestones and recognitions along one's professional journey. The director's professional experience illustrates tremendous dedication, creativity, and direction.
Another exciting accomplishment is the building and expansion of Arown Academy, a high-profile education center focused on healthcare. After overcoming initial challenges, we accomplished some significant milestones, including becoming accredited by the AAPC.
The duties and responsibilities of being a leader are imperative to promote success and growth. A leader should possess the skills and abilities to motivate, develop, and lead their team to work toward common goals and objectives. Part of this includes making decisions, resolving conflict, and taking action in a timely manner. Overall, successful leadership helps further progress and develops a key work culture.
The director has held leadership roles in numerous positions throughout their career, as they have made a significant impact in each one.
For example, as a director for Airtel, the director was the leader of teams in launching important projects to ensure operational excellence and that the project was executed as expected.
As an assistant manager for Reliance, the director led initiatives to improve efficiency overall and improve team culture.
In the director's role at Arown Academy, the director oversees all operations, curriculum development, and the growth plan strategy so that the Academy remains "ahead" in terms of healthcare education for students.
The director has continued to exemplify excellence, creativity, and an ability to facilitate growth in each position.
In critical project launches, the director was a great leader in his approach to teamwork, resolving disputes, and meeting deadlines. These experiences provided the basis for the director's ability to manage situations with complex operations at Arown Academy.
Starting and Developing Arown Academy
Arown Academy began with the mission to provide trained healthcare professionals in response to need. Through challenges, the director led with achievements that included AAPC accreditation and growth in program offerings, making the academy a leading institution.
The director has been honored with numerous accolades and awards for their leadership, commitment, mentorship, and operational excellence. All of these distinctions show the importance the director places on facilitating and inspiring change in healthcare education while empowering others.
In the context of looking forward, we are filled with optimism and anticipation about the path ahead of us. We have a visibility of where we are going and the path that we will take to get there. The opportunities are endless, and we are committed to making our dreams a reality. With tireless energy and hard work, we believe that we will be successful in the future.
The director's vision for Arown Academy is one of continuous growth and improvement. Committed to high-quality healthcare education, the academy prepares students to meet the ever-evolving expectations of healthcare professionals. The director aspires for Arown Academy to become an international leader in empowering future health professionals through preparation to make an impact on society.
In my opinion, the genuine nature of influence can only be attained through empowering and lifting others. Leadership is not just about leading a team but developing an environment where employees know they are heard, valued, and have the opportunity to grow.
I think effective leadership revolves around communication and connection. My goal was to build a rich blend of trust and collaboration where, upon each interaction, we could achieve something more than just "going through the motions." I am passionate about developing leaders at all levels of the organization. Through my workplace experiences with numerous physicians, healthcare leaders, organizations, wellness, community-wide networks, and high complexity, I have learned that great leaders are made, not born, through consistency, resilience, and an ethical framework.
My approach is to build people rather than systems. In addition, I also believe that when employees feel empowered, the systems become secondary and evolve over time.
These values are the basis of my leadership and training philosophy:
Integrity: Honoring your word, even when it's challenging.
Empowerment: Empowering others to understand and leverage their potential.
Communication: Speaking concisely and articulately, listening with compassion.
Collaboration: Believing that success is plural, not singular.
Growth: Always learning, growing, and empowering others to do so.
Excellence: Striving for excellence in everything I undertake.
2008: Acquired B.Sc. Nursing
2011–2015: Work experience as a Staff Nurse - Clinical and Patient care experience
2014–2016: Created home care services, nursing, and diagnostics.
2016: C.P.C. certification (AAPC, USA)
Arown Academy Co-founder, 7 branches, trained more than 13,000 students,
2018: Shifted into wellness and leadership mentoring, supporting thousands in communication and confidence.
2023: Launched a wellness communication center for professionals and entrepreneurs.
2024: Chief Regional Trainer for BNI after holding other leadership roles
I have an uncanny mix of empathy, professionalism, and education to bring to every leadership opportunity.
Strategic Communication: Building influence with presence and dialogue
Team Leadership: Motivating teams to act collaboratively, intentionally, or passionately
Network Development: Nurturing communities that care for and support one another
Conflict Resolution: Creating mutual understanding from friction
Training & Mentoring: Nurturing future leaders with care and clarity
Business Development: Developing ideas into organized, scalable businesses
I have led in healthcare, education, and business networks.
Staff Nurse: Leading through empathy, patience, and situational awareness
Co-Founder, Arown Academy: Lead logistics, curriculum change and leadership development
BNI Leader: MC Member, Vice President, President, Support Director, and now Regional Trainer, which has honed my ability to lead diverse and complex, high-impact teams.
Arown Academy was created in 2016 and developed with one vision. Today, Arown Academy is a brand in the healthcare training space operating 7 branches and having trained over 13,000 students. I was fortunate to:
Obtain international certificates
Expand our dynamic nature of the curriculum
Launch a specific Hospital Administration course in 2023
From the start of my career until I became Regional Trainer, I have strived to develop powerful business communities. Through structured mentoring, training programs, and value-based leadership, I have offered members tangible strength in communication, confidence, and collaboration.
I have been acknowledged in both the education and business networking sectors.
I envision a world where communication and collaboration are seen as fundamental skills for all professions. I intend to prepare the next generation of leaders, businesspeople, and entrepreneurs to unite their vision and lead with clarity, confidence, and compassion.
With the growth of Arown Academy and specialized communication training centers, I hope to continue to elevate health care education and empower business communities in India and beyond.
Director of Cooperative Office